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Legal

Privacy Policy

Last updated: April 2026

1. Information We Collect

When you join our waitlist, we collect your name and email address solely to notify you when early access becomes available. We do not collect payment information at sign-up.

Once you use the ConvoSense app, we process audio recordings you initiate. These recordings are transcribed and analyzed to produce summaries and action items. We do not store raw audio beyond the duration needed to generate your output.

2. How We Use Your Information

  • To send you early-access and product updates (waitlist only).
  • To generate conversation summaries, action items, and insights within the app.
  • To improve the accuracy and quality of our analysis models.
  • To respond to support requests.

We do not sell your personal data to third parties.

3. Data Storage and Security

Your data is stored on servers located in secure, SOC 2-compliant data centers. We use TLS encryption in transit and AES-256 encryption at rest. Access to personal data is restricted to authorised personnel on a need-to-know basis.

4. Data Retention

Waitlist data is retained until you unsubscribe or request deletion. In-app conversation data is retained for as long as your account is active. You may delete individual conversations or your entire account at any time.

5. Third-Party Services

ConvoSense uses a limited set of third-party services to operate, including cloud infrastructure and analytics providers. Each provider is bound by a data-processing agreement and is prohibited from using your data for their own purposes.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you, or to object to or restrict its processing. To exercise any of these rights, contact us at privacy@convosense.app.

7. Changes to This Policy

We may update this policy from time to time. When we do, we will revise the "last updated" date above and, where the changes are material, notify you by email.

8. Contact

Questions about this policy? Reach us at privacy@convosense.app.